B12/600-3 Technical Resources

No-one knows all the information about every piece of equipment.

We need to confirm the technical description and obtain technical information about the product.

Where do we find this information?

X1 Finding Answers & Solutions

Pick at least 6 of the problems listed in Common Faults:

• locate a likely solution to each problem online
  • use a range of different types of sources (FAQs, forums, etc)
  • record where you can find a solution
    • create a table
    • headings: problem; solution; found at; rating; comments
  • rate the source of the solution (1 to 5) for quality
    • would you use this source of information again? Why, or not?

X2 Saving Solutions

• You have a list of common problems and solutions
• Design the front end of a system you could use to save this information for later use