B12/600 Example IT Support Forum

You will need a user login in order to participate on this page – ask your teacher for details Sign in In the conversation area below ask an imaginary IT support question A help-desk operative […]

Read More →

B01L620 Communication Skills BT301

INTRODUCTIONCONTENTOBJECTIVES Introduction Communication and Employability Skills for IT Non-technical skills and attitudes, known as soft skills, and the technical skills and knowledge required for specific jobs in IT are key to employability. Soft skills are […]

Read More →

B12L620 IT Support

Developments in technology have created a demand for technical support personnel who can support individuals and organisations in different ways INTRODUCTIONCONTENTOBJECTIVES Introduction Such methods can include on-site help, desk support or remote support (connecting to […]

Read More →

Courses BTEC

BTEC course materials are available for our registered and classroom learners: 100 Computer Science

Read More →
001E0(2201) First Steps Computing (Ealing)

001E0(2201) First Steps Computing (Ealing)

Introduction A 5 week course for those completely new to computing going from being able to finding things on the internet to the basics of email. These are essential skills in today’s world, and important that […]

Read More →

B06L621 Software Design & Development

Introduction A major part of learners’ time will be spent on familiarising themselves with fundamental software development processes and concepts. This will give learners a firm foundation to move onto the more focused programming units. […]

Read More →